Shipping Policy

This Agreement was last modified on 18 February 2016.

Shipping Policy: For Orders Within the United Arab Emirates

Shipping Methods
We offer different shipping options within The UAE to ensure timely delivery of your orders. These may include standard shipping, express shipping, and same-day delivery in select areas.

Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, but we strive to fulfill orders as quickly as possible.

Please note that our shipping partners observe public holidays within the United Arab Emirates. During these times, there may be delays in order processing and delivery. We will do our best to inform customers in advance of any potential delays.

Delivery Time
Delivery times depend on the shipping method selected during checkout:
– Standard Shipping: 1-3 business days
– Express Shipping: 1-2 business days
– Same-Day Delivery: Available in selected areas, orders must be placed before 10:00 am for same-day delivery.

Shipping Fees:
Shipping fees are calculated based on the weight, dimensions, and shipping destination of the order. The shipping cost will be displayed during the checkout process before payment.

 Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery online.

 Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.

Delivery Restrictions
Some remote areas within the UAE may have limited or restricted delivery options. If your delivery address falls within such an area, our customer service team will reach out to you to discuss available alternatives.